This policy explains how Knex handles information submitted through website forms, contact links, and inquiry workflows. The site is designed to collect only the details needed to respond to product, retail, and support requests.
We may collect your name, email address, phone number, organization, product interest, and message content when you submit a form or contact us directly.
Information is used to respond to inquiries, prepare relevant product recommendations, clarify safety or packaging questions, and improve the usefulness of the website experience.
Knex does not sell personal information. Information may be shared with service providers or internal support teams only when needed to process a request or maintain website operations.
We retain inquiry information for a reasonable business period. To request an update or deletion, contact [email protected] with the subject line Privacy Request.